Partner
Flash Media Europa je 100% španski operater, registriran pri CNCM in specializiran za VoiP.
Flash Telecom deluje od leta 1999 in zagotavlja tehnično in komercialno kakovost telekomunikacijskih sistemov. Flash Telecom si prizadeva, da poskrbite za poslovanje podjetja, njim pa prepustite tehnično upravljanje svojih linij, prenosnikov, stikalnih plošč in glasovnih sistemov.
Flash Telecom skrbi za upravljanje in nadzor virtualnih stikalnih plošč, VoIP linij, 902 linij, 900 linij in geografskih linij.
Kako ga uporabljate?
LiveAgent in Flash Telecom sta zdaj partnerja, kar olajša integracijo VoIP Flash Telecoma. LiveAgent ne zaračunava dodatnih stroškov za povezavo VoIP številke Flash Telecom z vašim klicnim centrom. Če vas zanima povezava Flash Telecoma s klicnim centrom LiveAgent, se preprosto prijavite v svoj račun LiveAgent račun in sledite navodilom.
1. Prijavite se v vaš LiveAgent račun
2. Pojdite na Številke
3. Poišči Flash Telecom
4. in DODAJ
5. Vnesi zahtevane podatke za dostop
Stroški integracije Flash Telecom:
Flash Telecom in LiveAgent sta partnerja. Če imate naročnino na LiveAgent, je integracija brezplačna. Vendar pa Flash Telecom svoje storitve zaračunava, saj podjetji delujeta ločeno.
Prednosti Flash Telecom
- Stroškovno učinkovito
- Izboljšan CX
- API integracija
- napredne funkcije
Če želite izvedeti več o delovanju programske opreme za klicni center, si oglejte spodnji video.
Don't have LiveAgent yet?
No problem! LiveAgent offers a 14-day free trial where you can test the free Modulus integration!
Frequently Asked Questions
What is Flash Telecom?
Flash Telecom is a Spanish telecommunication service company operating all across Spain since 1999, providing services such as Voice over Internet Protocol (VoIP).
How much does it cost to integrate Flash Telecom with LiveAgent?
LiveAgent has already integrated Flash Telecom inside. Thus, integration is free of charge. However, keep in mind that Flash Telecom charges for its services.
How can you implement a Flash Telecom VoIP number inside LiveAgent?
As we mentioned previously, Flash Telecom is already a part of LiveAgent. Simply log in and follow the guide below: 1. Navigate to Configurations; Call; Numbers; Flash Telecom 2. Add the VoIP number and use right away
How to automatically assign a ticket to agent who opened it
Simple user-friendly guide to automatically assigning a ticket to agent who opened it. Screenshots from real example included. Customize your LiveAgent now.
How does the chat routing work?
Options of assigning Chats to Agents previously communicating withcustomers. Random Assignment, Average Utilization, Max Utilization, Ring-to-all, Priorities.
