LiveAgent se zavzema za zasebnost, varnost, skladnost in transparentnost. Ta pristop vključuje podporo pri prilagajanju zahtev naših strank z zahtevami EU o varstvu podatkov, vključno s tistimi, določenimi v Splošni uredbi o varstvu podatkov („GDPR“), ki je začela veljati 25. maja 2018.
Preberite več o LiveAgent GDPR skladnosti.
How to automatically assign a ticket to agent who opened it
Simple user-friendly guide to automatically assigning a ticket to agent who opened it. Screenshots from real example included. Customize your LiveAgent now.
How does the chat routing work?
Options of assigning Chats to Agents previously communicating withcustomers. Random Assignment, Average Utilization, Max Utilization, Ring-to-all, Priorities.
