Kaj je bela tema?
The White theme is the name for one of LiveAgent’s agent panel themes. Its ancestor is the original grey theme, which was used to develop a new, white alternative. The design of the white theme is cleaner, however some customers still prefer using the grey theme. Currently, all new LiveAgent accounts are set with the White theme by default, however, you can change the default theme in Configurations.
Tudi agenti lahko sami izberejo temo, ki jim je ljubša.
FAQ
How can I change the theme in LiveAgent?
The LiveAgent panel theme can be changed in Configurations. From the vending machine, all new accounts have a White theme set, but you can easily change it.
What are the differences between themes in LiveAgent?
You can choose from three predefined themes: classic, minimalist and montana. You can add your own logo, titles, tracking codes, header and footer, as well as customize buttons, colors.
How to automatically assign a ticket to agent who opened it
Simple user-friendly guide to automatically assigning a ticket to agent who opened it. Screenshots from real example included. Customize your LiveAgent now.
How does the chat routing work?
Options of assigning Chats to Agents previously communicating withcustomers. Random Assignment, Average Utilization, Max Utilization, Ring-to-all, Priorities.
