Canned messages are pre-defined responses to common questions which can eliminate the need for repeating answers to customers. LiveAgent offers unlimited canned messages that can be linked to specific keywords. Agents can also create their own canned messages for a more personalized workflow. Using canned messages can improve customer communication and long-term business success. LiveAgent offers various tools for customer support, such as data insights and self-service portals. 91% of customers prefer using a customized knowledge base, and self-service portals are a highly sought after feature. LiveAgent has 175 functions and over 40 integrations, and offers a 14-day free trial.
Ste pripravljeni na nov sistem za izdelavo zahtevkov?
Naša programska oprema za izdelavo zahtevkov omogoča večuporabniški dostop in usmerjanje sporočil v en poštni predal. Pridružite se nam brezplačno.
Cenimo vašo nedavno prijavo za LiveAgent.
Na vaš e-poštni naslov bo poslano sporočilo s podatki za prijavo takoj po namestitvi vašega računa.
Naša spletna stran uporablja piškotke. Z nadaljevanjem uporabe te strani soglašate z uporabo piškotkov, kot je navedeno v našem pravilnik o zasebnosti in piškotkih.
Na voljo smo v več terminih